Our Vow Pte Ltd (UEN 202325250K) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your personal data in connection with our services.
1. Collection of Personal Data
We may collect the following personal data from you when you use our services:
· Your name, email address, phone number, and other contact information.
· Your property listing information, including images, videos, descriptions, and other relevant data.
· Your registration information, including your role as an Agent, Seller, Landlord, Tenant, or Buyer.
· Your CEA registration information, if you are a registered Agent.
· Your IP address, browser type, and other technical information when you visit our website.
We may also collect personal data from third-party sources, including government public data repositories.
2. Use of Personal Data
We may use your personal data for the following purposes:
· To provide our services to you, including property listing, property search, and contact form.
· To verify your identity and eligibility to use our services, especially if you are a registered Agent.
· To communicate with you about our services, promotions, and updates.
· To improve our services, including website performance, user experience, and customer support.
· To comply with legal and regulatory requirements, including anti-money laundering and counter-terrorism financing laws.
3. Disclosure of Personal Data
We may disclose your personal data to the following third parties:
· Service providers who assist us in providing our services, including website hosting, data processing, and analytics.
· Government agencies and law enforcement authorities, as required by law.
· Prospective buyers or investors, in the event of a merger, acquisition, or sale of all or a portion of our assets or business.
4. Protection of Personal Data
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse. We also require our service providers to implement similar measures to protect your personal data. If you have any concern related to how we protect your personal data, you may reach us at hello@propertyvow.com
5. Access, Correction, and Deletion of Personal Data
You may access, correct, or delete your personal data by logging in to your account on our website. You may also contact us at hello@propertyvow.com to exercise your rights.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your user experience, ads placement, and to improve our services. This includes third party cookies such as from Google, our ads serving partner, that may be placing and reading cookies on your browser, or using web beacons to collect information as a result of ad serving on our website. You may read more on how Google uses data on their partners sites or applications here
7. Third-Party Providers
We use third-party providers for certain processing of visitors analytics, marketing, and remarketing, and other purposes. Users consent that we may appoint a new provider for back-end processing and entrust us to implement our measures in protecting user data as we deem appropriate.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to check our website periodically for the latest version.
If you have any questions or concerns about this Privacy Policy, please contact us at hello@propertyvow.com.
Last updated: 13-Oct-2023.
